The field of customer communication
Deliverability, OTP, WhatsApp, campaigns: our analysis for getting every message through, in Africa and beyond.
OTP: 8 best practices for reliable and secure codes
Validity period, length, anti-fraud, voice fallback: how to design a verification that protects your users without blocking them.
WhatsApp Business: turning notification into conversation
Approved templates, the 24-hour window, interactive buttons: the how-to for moving from push to dialogue with your customers.
SMS deliverability in Africa: 7 decisive levers
The complete guide to understanding where messages get lost and how FasterMessage gets them through, carrier by carrier.
Cross-channel fallback: one message, several paths
When SMS fails, WhatsApp or voice take over. How to configure a cascade that maximizes deliverability.
A/B testing campaigns: measure to convert better
Testing the subject, the timing and the channel: the method for improving your response rates, message after message.
Solar energy: reducing unpaid bills with reminders
The right reminder at the right time changes everything for PAYGO. A look at the reminder sequences that work.
Sample articles, written realistically. Replace dates, authors and visuals with your real content.
Get our analysis
One email a month on deliverability and customer communication. No spam.